ke7 Privacy Policy

1. What Personal Data ke7 Collects

ke7 collects personal data in several ways — information you provide directly when registering and using the platform, information collected automatically during your use of the site or app, and information from third-party payment providers involved in processing your transactions.

Information You Provide Directly

• Full name as it appears on your CNIC, passport or other identity document
• Date of birth (for age verification purposes)
• Pakistan mobile number and email address
• Residential address in Pakistan
• CNIC number or passport number provided during identity verification
• Payment account details — JazzCash number, Easypaisa number, bank account or card details used for deposits and withdrawals
• Communications you send to ke7 support, including chat logs and email correspondence

Information Collected Automatically

• Device type, operating system and browser information
• IP address and approximate geographic location
• Login timestamps and session duration
• Pages visited, features used and betting or casino activity within your account
• App version if using the ke7 mobile app

Information from Third Parties

When you deposit or withdraw via JazzCash, Easypaisa, Raast or bank transfer, ke7 receives transaction confirmation data from the relevant payment provider. This is limited to what is needed to verify the transaction — ke7 does not receive or store your full mobile banking credentials or PIN.

2. How ke7 Uses Your Data

ke7 uses the data it collects for specific and legitimate purposes. The table below summarises the main purposes and the type of data involved:

ke7 does not use your personal data for any purpose that is not listed above. If ke7 wishes to use your data for a new purpose, it will update this Privacy Policy and notify you accordingly.

3. Legal Basis for Processing

ke7 processes your personal data on the following legal bases:

• Contract performance: Processing your data is necessary to provide the services you registered for — account management, betting services, payments and customer support.
• Legal obligation: ke7 is required to verify player identities, maintain transaction records and monitor for responsible gaming concerns as part of its operational obligations.
• Legitimate interests: ke7 processes certain data — such as security monitoring and fraud prevention — based on its legitimate interest in protecting the platform and all players on it.
• Consent: Marketing communications are sent only where you have explicitly opted in. You may withdraw this consent at any time.

4. Cookies and Tracking

ke7 uses cookies and similar technologies on its website and app to provide a functional and personalised experience. Cookies are small text files stored on your device when you visit ke7.bar.

Types of Cookies ke7 Uses

• Essential cookies: Required for the platform to work correctly — including keeping you logged in and maintaining your session during betting or casino play. These cannot be disabled without affecting platform functionality.
• Preference cookies: Remember your settings and preferences such as language, display options and notification preferences.
• Analytics cookies: Help ke7 understand how players use the platform so we can improve features and fix issues. Data collected through analytics cookies is aggregated and anonymised.
• Security cookies: Detect unusual login patterns and help protect your account from unauthorised access.

You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use key platform features including login and betting.

5. Data Sharing and Third Parties

ke7 does not sell your personal data. However, ke7 shares limited data with trusted third parties where it is necessary to operate the platform. All third-party partners are required to handle your data securely and use it only for the specific purpose for which it was shared.

Payment Providers

To process deposits and withdrawals, ke7 shares transaction-relevant data with payment providers including JazzCash, Easypaisa, Raast and banking partners. This data is limited to what is required to complete the transaction and is governed by each provider's own privacy and security standards.

Identity Verification Services

ke7 may use third-party identity verification services to confirm the authenticity of documents submitted during the KYC process. These services receive only the data needed for verification and do not use it for any other purpose.

Game and Casino Providers

ke7's live casino and casino game content is supplied by third-party game providers. These providers may receive your player ID and session data to facilitate gameplay but do not receive your full personal profile or payment details.

Legal and Regulatory Requests

ke7 may disclose personal data when required to do so by a valid legal obligation, court order or formal request from a relevant authority. ke7 will only disclose the minimum data necessary to satisfy such requests.

6. How Long ke7 Keeps Your Data

ke7 retains personal data for as long as your account is active and for a period afterwards as required for operational, legal and anti-fraud purposes. Below is a general guide to ke7's data retention periods:

• Account data: Retained for the duration of your account and for a period following account closure, as required to fulfil legal obligations.
• Transaction records: Financial transaction data including deposit and withdrawal records is retained for several years to meet financial record-keeping requirements.
• Identity verification documents: Copies of KYC documents are retained for as long as required by ke7's identity verification obligations.
• Support correspondence: Chat logs and email correspondence with ke7 support are retained for a reasonable period to support ongoing dispute resolution and service improvement.
• Marketing data: If you opt out of marketing, your opt-out preference is retained indefinitely to ensure ke7 does not contact you again.

Once data is no longer required for any of the above purposes, ke7 deletes or anonymises it securely.

7. Data Security Measures

ke7 takes data security seriously and applies multiple layers of protection to keep your information safe. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and ke7's servers
• Encryption of sensitive data stored in ke7's databases, including identity documents and payment details
• Two-factor authentication options for player accounts
• Regular security assessments and vulnerability testing of the ke7 platform
• Access controls ensuring that only authorised ke7 staff can access player data, and only to the extent required for their role
• Monitoring systems that detect and alert on unusual account activity or potential unauthorised access

Despite these measures, no online platform can guarantee absolute security. ke7 advises all players to use a strong, unique password for their ke7 account, enable two-factor authentication where available and to never share their login credentials with anyone.

8. Your Rights Over Your Personal Data

You have the following rights in relation to the personal data ke7 holds about you. To exercise any of these rights, contact ke7 support via live chat or email from your registered address.

• Right of access: You may request a copy of the personal data ke7 holds about you. ke7 will provide this within a reasonable timeframe following identity verification.
• Right to correction: If any of your personal data held by ke7 is inaccurate or out of date, you have the right to request that it is corrected. You can update many details directly within your ke7 account settings.
• Right to deletion: You may request that ke7 deletes your personal data. Note that ke7 may be required to retain certain data for legal and financial record-keeping obligations even after account closure. ke7 will explain what data it must retain and why.
• Right to restrict processing: In certain circumstances you may request that ke7 restricts how it uses your data, for example while a correction request is being reviewed.
• Right to object to marketing: You can opt out of marketing communications at any time through your account settings or by contacting support.
• Right to data portability: You may request that ke7 provides your personal data in a structured, commonly used format so that you can transfer it elsewhere.

ke7 aims to respond to all data rights requests within 30 days. For complex requests, this period may be extended and ke7 will communicate the delay and reason to you.

9. Children and Minors

ke7 is strictly an 18+ platform. ke7 does not knowingly collect personal data from anyone under the age of 18. If ke7 discovers that personal data has been provided by a person under 18, that data will be deleted immediately and the associated account will be closed.

If you believe a minor has registered on ke7 or provided their personal data, please contact ke7 support immediately. ke7 takes these reports seriously and will act on them without delay.

10. Changes to This Privacy Policy

ke7 may update this Privacy Policy from time to time. When changes are made the updated version will be published on this page with a revised effective date. For significant changes that affect how your data is used, ke7 will make reasonable efforts to notify you by email to your registered address.

Your continued use of ke7 following any update to this Privacy Policy constitutes your acceptance of the revised version. If you disagree with how your data will be used following an update, you may contact ke7 support to discuss your options including account closure.

11. Privacy Questions and Contact

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how ke7 has handled your personal information, please get in touch with the ke7 support team. Support is available 24 hours a day, 7 days a week via live chat on any ke7 page.

You can also reach ke7 by email — the support address is displayed in the footer of this page. When contacting ke7 about a privacy matter, please include your registered email address and a clear description of your query so we can assist you efficiently.