ke7 Terms and Conditions

1. Account Registration

To use ke7's betting and casino services you must first register an account. Registration requires you to provide accurate personal information including your full name, date of birth, contact details and a valid payment method based in Pakistan. You are responsible for keeping this information up to date — please contact ke7 support if any of your details change.

ke7 may request identity verification documents at any point during the account lifecycle — at registration, before processing a withdrawal or as part of an ongoing review. Acceptable documents include a Pakistan national identity card (CNIC), passport or driver's licence. Accounts that cannot be verified may be suspended until verification is complete.

• Only one account is permitted per person, household, IP address and device.
• Registering with false information is grounds for immediate account closure.
• You must not allow any other person to access or use your ke7 account.
• Accounts are non-transferable and may not be sold, given or gifted to another person.

2. Eligibility & Age Verification

ke7 is available to individuals who are 18 years of age or older. This is an absolute requirement with no exceptions. By creating an account and using the platform you confirm that you meet this age requirement. ke7 will request proof of age if there is any reason to doubt a player's eligibility and will suspend access pending confirmation.

ke7 takes underage gambling seriously. If ke7 discovers that an account has been created by or on behalf of a person under 18, the account will be closed immediately, all funds including deposits and winnings will be voided, and the matter may be escalated internally. Anyone who believes a minor may have accessed ke7 should contact support immediately.

3. Deposits & Payments

ke7 accepts deposits in Pakistani Rupees (PKR) via JazzCash, Easypaisa, Raast, bank transfer and standard debit cards. All payment methods must belong to the registered account holder — ke7 does not permit deposits from accounts or wallets that belong to a third party.

Minimum deposit amounts vary by payment method and are displayed on the deposits page within your ke7 account. Deposits are generally credited to your playing balance promptly after confirmation, though processing times can vary depending on your chosen payment provider. ke7 does not charge fees on standard deposits but your payment provider may have their own charges.

• Deposits must be made from payment accounts registered in your own name.
• ke7 may request proof of payment method ownership as part of account verification.
• Deposited funds may not be withdrawn until they have been used to place at least one qualifying bet, as a basic anti-money-laundering measure.
• ke7 reserves the right to refuse or reverse a deposit at its discretion.

4. Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit where possible. ke7 processes withdrawals in queue order, with VIP Gold, Platinum and Diamond members receiving priority. Withdrawals are processed during standard business hours and may take longer during peak periods or public holidays in Pakistan.

Before a withdrawal can be approved, your account must have passed identity verification. ke7 also applies a minimum withdrawal amount which is displayed in your account at the time of request. Withdrawal fees are not charged by ke7 but your payment provider may deduct their own processing charges.

• Withdrawals will only be sent to verified accounts in the account holder's name.
• ke7 may request additional documentation before processing large withdrawal amounts.
• Pending bonus wagering requirements must be completed before withdrawal of bonus-derived funds.
• ke7 reserves the right to delay or decline a withdrawal pending investigation of unusual account activity.

5. Bonuses & Promotions

ke7 runs a range of promotions including welcome bonuses, deposit match offers, free bets, cashback deals and seasonal promotions tied to Cricket events like PSL and T20 tournaments. Each promotion has its own specific terms which are published on the Promotions page and must be read before claiming any offer.

General bonus rules that apply across all ke7 promotions unless stated otherwise:

• Bonuses are available to one account per player, household and IP address.
• Bonus funds are held separately from real money funds until wagering requirements are met.
• Wagering requirements specify how many times bonus funds must be turned over before they convert to withdrawable cash.
• Not all games contribute equally to wagering requirements — contributions per game type are stated in each promotion's terms.
• Bonuses that are not used within the stated validity period expire automatically.
• ke7 reserves the right to withdraw a bonus offer at any time before it is claimed.
• Evidence of bonus abuse — including matched betting, arbitrage or coordinated play — will result in bonus voidance and potential account review.

6. Betting Rules

ke7's sportsbook covers Cricket, PSL, T20 internationals, Football, Esports and other global sports markets. Bets are accepted at the odds displayed at the time the bet is confirmed. Once a bet is placed and confirmed, it cannot be changed or cancelled by the player unless ke7 explicitly offers a cash-out or edit option for that market.

ke7 reserves the right to void, suspend or limit bets in the following circumstances:

• The odds were published in error and clearly do not reflect fair market value.
• The relevant sporting event has been postponed, abandoned or declared void by the governing body.
• There is credible evidence of match fixing, irregular activity or manipulation of the relevant event.
• A technical fault caused incorrect market display or bet acceptance.
• The bet was placed after the event or market had already concluded (late bet).

In-play betting markets on ke7 close automatically when live data indicates a key event has occurred. ke7 is not responsible for bets placed moments before a live market closure that a player believes should have been accepted. Winning bets are settled and credited to your account balance promptly after official result confirmation.

Maximum bet limits apply across all markets and player accounts. VIP players at higher tiers may have elevated limits. ke7 reserves the right to apply individual betting limits to specific accounts without providing a reason.

7. Casino & Live Casino

ke7's casino and live casino sections — including slots, Baccarat, Roulette, Blackjack, Teen Patti and Andar Bahar — are provided for entertainment purposes. All casino games use certified random number generation (RNG) or genuine live dealer formats. The house edge on all casino games is disclosed within the game information panel.

• Casino games are for entertainment only. There is no guaranteed winning strategy.
• Live casino tables have minimum and maximum bet limits displayed before joining.
• Technical disconnections during live casino play are handled according to the game provider's individual rules, which are available within the game interface.
• ke7 is not liable for any loss suffered due to a player's internet connection failure during casino play.
• Players found attempting to exploit casino game mechanics, glitches or software errors will have affected winnings voided and accounts reviewed.

8. Player Conduct

ke7 expects all players to conduct themselves in a manner that is respectful of other players, ke7 staff and the integrity of the platform. The following actions are strictly prohibited and will result in account suspension or permanent closure:

• Use of abusive, threatening or offensive language toward support staff or other players in any live chat or communication channel.
• Use of automated software, bots, scripts or any tool designed to gain an unfair betting or casino advantage.
• Collusion with other players to manipulate the outcome or settlement of any casino game or sports bet.
• Any attempt to defraud ke7 including through chargeback requests, payment reversal abuse or deliberate misuse of the bonus system.
• Sharing your account credentials with other persons or accessing another player's account.
• Creating multiple accounts to claim bonuses more than once or circumvent any account restriction.

9. Account Security

Your ke7 account is your responsibility. You must choose a strong, unique password and not share it with anyone. ke7 support staff will never ask for your password under any circumstances — by live chat, phone or email. If someone claiming to represent ke7 asks for your password, do not comply and report it immediately.

ke7 recommends enabling two-factor authentication where available. If you believe your account has been accessed without your authorisation, contact ke7 support immediately. ke7 will investigate and take appropriate steps including temporarily freezing the account to prevent further unauthorised activity.

ke7 is not liable for losses suffered on an account as a result of a player sharing their credentials or failing to maintain adequate password security. Players are responsible for all activity that takes place on their account while it is active and accessible.

10. Account Suspension & Closure

ke7 reserves the right to suspend or permanently close any player account at its discretion. Common reasons include breach of these Terms, suspected fraudulent activity, failure to complete identity verification, bonus abuse or conduct that ke7 considers harmful to the platform or other players.

If your account is suspended, ke7 will communicate with you via the registered email address. Genuine account balances — real money funds not derived from a bonus — are returned to the player following investigation, subject to identity verification requirements being met.

Players who wish to close their own account can do so by contacting ke7 support via live chat. If you are closing your account for responsible gaming reasons, ke7 will process this immediately rather than offering retention offers.

11. Responsible Gaming

ke7 is committed to providing a safe and enjoyable gaming environment. Betting and casino games are a form of entertainment, not a source of income. We encourage all players to set a budget before they play, stick to that budget and treat any winnings as a bonus rather than an expected outcome.

ke7 provides the following tools to help players manage their gaming activity:

• Deposit Limits: Set daily, weekly or monthly limits on how much you can deposit into your ke7 account. Limits take effect immediately and can be reduced at any time. Increasing a limit requires a cooling-off period.
• Session Reminders: Set notifications that alert you after a chosen period of continuous play.
• Self-Exclusion: Temporarily or permanently exclude yourself from ke7. During a self-exclusion period your account cannot be used and ke7 will not send you any marketing communications.

If you are concerned about your gambling habits, or those of someone you know, please visit ke7's Responsible Gaming page for further guidance and support resources.

12. Limitation of Liability

ke7 provides its platform on an "as available" basis. While ke7 takes all reasonable steps to maintain platform availability and accuracy of odds and game results, ke7 does not guarantee uninterrupted access or error-free operation at all times. Scheduled and emergency maintenance may temporarily affect availability.

To the maximum extent permitted, ke7's liability to any player for any claim arising from platform use is limited to the amount of real money funds held in that player's account at the time of the claim. ke7 is not liable for indirect, consequential or speculative losses, including loss of potential winnings from bets that could not be placed due to technical issues.

ke7 is not responsible for third-party services — including JazzCash, Easypaisa, Raast, or any other payment provider — their uptime, accuracy or processing delays. Issues with payment providers should be raised directly with the provider as well as with ke7 support.

13. Changes to These Terms

ke7 may update these Terms and Conditions at any time. Changes will be published on this page with an updated effective date. For significant changes, ke7 will attempt to notify registered players via email. It remains your responsibility to review these Terms periodically. Your continued use of ke7 following any update constitutes your acceptance of the revised Terms.

If you object to any change made to these Terms, you should stop using ke7 and contact support to close your account. Any real money balance in your account at the time of closure will be returned to you following completed identity verification.

14. Contact Us

If you have any questions about these Terms and Conditions, please reach out to the ke7 support team who are available 24 hours a day, 7 days a week via live chat on the platform. You can also reach us by email — our address is shown in the footer of this page.

For responsible gaming concerns, account closure requests or complaints, please contact support directly and clearly state the nature of your request. ke7 aims to resolve all player queries promptly and fairly.